Storage4Less Rolleston

Got a storage question?

Here are the things people usually ask before they rent a unit.

Customer access 5am–10pm daily. Viewings by appointment.

Moving in

How do I rent a storage unit?

Send an enquiry with what you’re storing and when you need the unit. Peter will confirm what’s available, the price and what happens next.

What do I need before moving in?

You’ll need to complete the storage agreement, provide ID and make the first payment before you move in. Peter will confirm the date and sort your access fob or card.

Can I arrange storage at short notice?

Often, yes. Tell Peter when you need the unit and he’ll let you know what’s available and how quickly you can get sorted.

Is there a bond or signup fee?

There is no bond and no signup fee just to rent a unit. Your agreement may allow charges where extra administration or default-related work is required. Peter will confirm your rental price and any optional extras before you move in.

Can I store a vehicle or book outdoor parking?

Yes, depending on the size. Some vehicles fit inside the larger units, and outdoor parking is another option when available.

Send Peter the vehicle or trailer measurements and he’ll check what will fit. See the storage and parking options.

Using your unit

Can I drive right up to my unit?

Yes. Every storage unit is drive-up, so you can park beside your unit and load or unload at the door.

Do the units have lighting and power?

Yes. Units have lighting, and power is available from $5 per week. Tell Peter what you need it for and he’ll confirm the setup.

What should I do if my access fob does not work?

First, check that you’re there during the 5am–10pm access hours. If it still won’t work, call 0800 745 377. If the fob or card is lost, let Peter know straight away.

Can I change to a different unit size?

Yes, if another size is available. Tell Peter what you need and when you want to move, and he’ll check the options.

How should I pack things for storage?

Bring things in clean and dry. Use sturdy labelled boxes, protect furniture and keep anything you may need again near the front. Leave yourself enough room to move around safely.

Moving out

How much notice do I need to give?

Please give at least two weeks’ notice. Let Peter know your planned move-out date and he’ll confirm the final rental period with you.

What do I need to do when I move out?

Take everything out, remove any rubbish and give the unit a sweep. Let Peter know when you’re finished and return the access fob or card and any supplied keys.

What if my move-out date changes?

Just let Peter know as soon as you can. If you need a few extra days, he’ll check the unit is still available and confirm any change to the rent.

What if I’ve paid past my move-out date?

Ask Peter and he’ll check your paid-to date, notice period and agreement, then confirm whether there’s a credit or refund due.